Refund policy
Returns
Our return policy only covers items that are defective or damaged and you must notify us within 30 days. If 30 days have passed since your purchase, then we are not able to offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
Refunds (if applicable)
Once your return is received and inspected, you will recieve an email that your item has been received. If the refund is approved, then a credit will automatically be applied to your credit card or original method of payment, within 10 days.
Exchanges (if applicable)
Items are only replaceable if they are defective or damaged. If you need to exchange it for the same item, send us an email at poettreeapp@gmail.com
Our return policy only covers items that are defective or damaged and you must notify us within 30 days. If 30 days have passed since your purchase, then we are not able to offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
Refunds (if applicable)
Once your return is received and inspected, you will recieve an email that your item has been received. If the refund is approved, then a credit will automatically be applied to your credit card or original method of payment, within 10 days.
Exchanges (if applicable)
Items are only replaceable if they are defective or damaged. If you need to exchange it for the same item, send us an email at poettreeapp@gmail.com